Data Privacy Policy
At Silere Intelligence, we take the confidentiality, security, and privacy of our clients and their data with the utmost seriousness.
1. General Information & Data Controller
Silere Intelligence ('Silere Intelligence', 'we', 'our', or 'the Agency') provides workflow automation, software integration, and practical artificial intelligence solutions for businesses.
For any inquiries, requests, or questions regarding data privacy, please contact us directly at info@silere.ai.
2. Information We Collect
Commercial Contact Data: Full name, business email address, phone number, company name, and details regarding operational bottlenecks submitted through our contact forms or consultation sessions.
Platform Usage Data: Anonymous technical metrics (browser type, anonymized IP, visited pages, and interaction times) gathered solely for website security and optimization.
Project Operational Data: Information and API credentials strictly required and voluntarily provided by clients to connect CRM systems, WhatsApp Business APIs, or accounting software.
3. Purpose of Data Processing
Responding to requests for information, operational diagnostics, and commercial proposals.
Designing, engineering, configuring, and maintaining custom automation workflows.
Ensuring the reliability, security, and uptime of integrated systems.
Complying with applicable legal, financial, and regulatory obligations.
Important: Silere Intelligence NEVER sells, rents, or monetizes client data to third parties.
4. Confidentiality & Artificial Intelligence Systems
Secure Processing: All client data processed through AI workflows is transferred via encrypted protocols under strict data protection standards.
No Public Model Training: Proprietary business information and customer communications are NEVER used to train public foundation models.
Data Isolation: Each integration environment operates in isolation, strictly confined to the authorized scope of work.
5. Information Security Safeguards
We implement industry-standard technical and organizational safeguards to prevent unauthorized access, data loss, alteration, or disclosure.
Access to integration credentials and business workflows is restricted exclusively to authorized technical personnel assigned to the project.
6. Your Privacy Rights
You have the right to request access to, correction of, or deletion of your business contact information from our databases at any time.
To exercise your rights, please submit a written request to info@silere.ai.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any modifications will be posted directly on this page with the updated revision date.